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Testimonials

Here are some testimonials that confirm why IVI is the leading DMC


Location:

Located on the Central America isthmus, between Nicaragua and Panama, it is at the midway point of the Western Hemisphere - a mere 2.5 hours south of Miami and about the same from the northern part of South America.


Some Images of Costa Rica

Willian Durkee
Walters Wholesale Electric Co. - President
Walters Wholesale Electric Co. Group back to back
November 2000 – 330 paxs
“We have deal with land operators in Tahiti, Fiji, Ireland, Spain, Monaco, Switzerland, Hawaii, Italy, England, numerous sites in the Caribbean and many other spots around the world over the last quarter century. In my opinion, Costa Rica Quest DMC is the best we have worked with.
It was very clear to our customers from the start to the finish that Costa Rica Quest DMC wanted then to have the very best trip they could have, and they did.”
Karen B. Knox, CMP
Corporate Meeting Planner/Meeting Services Dept
Blue Cross Blue Shield of NC
919-765-4397
919-765-4837
I want to say thank you again as well. I had a wonderful trip and so enjoyed the opportunity to meet you and see what a beautiful country Costa Rica is. I'm very excited about the possibility of bringing my group to the Marriott properties and utilizing your services to enhance their experience and memories of their hard won trip.

Russell C. Schalk Jr.
Sunbelt Motivation & Travel Inc.
Regional Vice-President
AFC Cable Group
April 1999 – 400 paxs back to back

“When a DMC and an incentive company can work together the way we did, exchanging ideas, evaluating what will work for the group and what will not and being creative enough to suggest new venues and make changes, this is a preview of an excellent working relationship.”

John Rich
Westgate Travel Service, Inc. – President
Walters Wholesale Electric Co. Group back to back
November 2000 – 330 paxs

“The on site work performed by you and your staff helped make this program more than a Costa Rican vacation, it helped make this the highest rated trip out of 31 consecutive Walters Wholesale travel promotion.
In any case, Costa Rica Quest DMC certainly rivaled any land operator we have worked with anywhere in the world since 1964”
Kim Hester
Incentive Travel
CBS Group
January 2002 – 200 paxs

“Thanks again for making the trip a really informative and enjoyable site inspection. I was very impress with the professionalism and knowledge that your staff exhibits. You make a great team “

Gail Silver, Senior Program manage/, Deven Crane Purchassing-Account Manager,
Steve Damerow, CEO
Incentive Solutions.
November 2002. VIP corporative clients of this Incentive House

"The Best Trip Ever", "Had a Great Time", "Everything was Great"…These are just a few comments our clients made on the way home. This truly was a fantastic trip and please accept our sincere gratitude for all the hard work and professionalism you extended to our clients and to us here at Incentive Solutions.”
Jan Gipson
Global Enterprices
Fam Trip June 2002
“I have just returned from Costa Rica and the most memorable travel experience of my life. Please accept my sincere appreciation for the opportunity to visit Costa Rica on an IVI Fam.
I hope that we will be able to introduce the beauty of Costa Rica to our clients in the future. It is a very lovely location, full of activities, beautiful hotels, fabulous food, and the impeccable services of Costa Rica Quest. What a great package to offer”

Elliot Collier
VP marketing
First Supply

I would say it is certainly a testimonial to the professionalism and personality of you and your staff. Without a doubt you and your staff helped FIRST SUPPLY conduct a program that is being considered the best, and smoothest, we have ever conducted. Again, this is a direct reflection on the professionalism of you and your outstanding staff.

Trisha DeLozier, CAE
Hilti Meeting Planner
Hilti, Inc.
5400 South 122nd East Avenue
Tulsa, OK 74121
(918) 252-6000

I wanted to take a minute to thank you for everything you and your staff did for Hilti during our incentive trip in Costa Rica. I have never been more impressed with a DMC in all my 13 years as a meeting planner. Your attention to detail, your professionalism and the quality of your work was very evident while we were in your beautiful country.
I must admit I was very concerned when you split off to form a new company just a few weeks before we arrived but you were true to your word that I would not be able to tell that the company had changed. I think it got better!!! I wish I had someone like you and your staff to run the transportation and events part at every meeting.
You sure made me look good!

Steve Damerow, CEO
Incentive Solutions.
Deven Crane
Purchasing-Account Manager,
2337 Perimeter Park Drive Ste 220
Atlanta GA 30341
770.457.4597

"The Best Trip Ever", "Had a Great Time", "Everything was Great"…These are just a few comments our clients made on the way home.
This truly was a fantastic trip and please accept our sincere gratitude for all the hard work and professionalism you extended to our clients and to us here at Incentive Solutions.”

Robert Rock
Burkahalter Trave
l6501 Mineral Point Rd.
Madison, WI 53705
608.833.5200

One of my own concerns was the coordination and handling of the participants arriving in San Jose, over nighting and connecting with in-country flights. With the many arrivals and variables to address, it was taken care of flawlessly – no small task. Many thanks for your attention to the detail that was necessary to make it happen.
On behalf of First Supply Group I would like to pass on a special commendation to you for your recommendation of the show for our two final-night gala events. Our group was in awe during the entire evening. They will likely talk about it for years to come.
I’m sure I will be returning with other clients and their incentive trip winners. You will be my first call when planning starts. I can’t imagine receiving more care or concern from any other supplier.
Thanks again for making this program such a success. Our expectations were met or exceeded at every turn. I look forward to working with you again on future group travel programs.

James W. Myers, CMP, Executive Vice President & COO 5215 N. O’Connor Blvd. Suite 950 Irving, TX 75039-3736 (214) 273 90 03

The Micro Focus Incentive program to Costa Rica, August 18-23, 2004 was a complete success. Everyone gave positive comments on the two Marriott hotels and all the tours and activities.
Sunbelt Motivation & Travel, Inc.’s success was largely due to IVI Costa Rica Quest. All your staff performed above the norm ensuring all our requests were addressed expeditiously with results following. Christopher is extremely knowledgeable about our business and your beautiful Country. He was a true pleasure to work with and should be commended on the outstanding job he performed. Please relay my sincere thanks.
Ligia, we found a good partner in IVI Costa Rica Quest and welcome the opportunity in the near future to work with you again.

Garry L. Gibbs
Account Manager
Westgate Travel Service
1399 Lear Industrial Parkway
Avon, OH 44011
Phone (440) 937-5195

Dear Ligia:
I want to take just a moment to thank you for the way you continue to handle our incentive groups year after year. During our stay I have always felt we were taken care of and informed.
Over the past 27 years in the travel and tourism industry I have worked with numerous destination management companies around-the-world. It is very apparent from your office staff to the local tour guides they understand the group incentive market and our company feels this intimate knowledge is very beneficial.
I sincerely appreciate your hard work, attention to details, and professionalism in handling our groups.
Westgate Travel would recommend IVI Costa Rica Quest very highly to anyone who is considering Costa Rica as a destination.

Gwenna Brush, President
The Maxcel Company
9535 Forest Lane, Suite 119
Dallas, Texas 75243
972.644.0880

Hello José Manuel,
We just returned (late last night) from our incentive program in Guanacaste, Costa Rica. I just wanted to let you know what a great job Ligia and her team did to make our program a huge success.
Time after time, they exceeded all expectations. They were wonderful in spite of working under very tight budget restrictions.
Ligia pulled out all stops and my client and all the 165 participants were thrilled.
I'll write an official letter later on but I'm short on time today as I am leaving again for Peru tomorrow.
It's great doing business with Costa Rica Quest and IVI.

Vince Aspromonte
The Master Group
11300 Sorrento Valley Road 101
San Diego, CA 92121
Phone: (858) 450-9514
July In 29 – Out 31, 2005
100 pax
First, I want to THANK YOU for a great job on the FOX program! The transfers and activity arrangements went very well.
However, it was the final night party in Jaco was such a huge hit! Everyone totally loved it! I'll never forget you and I standing there watching it rain so hard just before the first coach arrived. (We were both doing a little praying that night!) In the end, it all worked out perfectly!
Thanks again for such a great job! GG and I look forward to working with you on the Cardinal trip in November!

Vicki Zabie
General Manager
LMS Meetings & Incentives
300 Corporate Pointe, Suite 310
Culver City, CA 90230
Phone: 310-641-4222 x221
July In 11 – Out 17, 2005
66 pax
First of all we want to thank you and your team for all your assistance with our program.
We have received many compliments on you and Costa Rica Quest’s performance that made
this program a great success.
Again thank you for being so hands on with our program, your professionalism shined.
We look forward to hearing from you and working on future programs together in Costa Rica.

Wayne Wright
Isuzu company
Laguna Beach , CA 92651
22522 Aliview Terrace.
Phone: 949 6361952

First let me thank you for sending out your crack team of guides to guide us through this inspection.
Your sister, Sonia is a delight and eager to please. Alejandro is very knowledgeable and Julio is a star.
They rolled with every punch we could throw and their suggestions were right on. Even brilliant at times.
If this program doesn’t work for ’07 then we will try it for ’08.
I look forward to meeting you on our next trip to CR.

Andrea Lamb
Meeting & Incentive Planner
Meeting Trends a division of Travel and Transport
Phone: 402.548.3922

I spoke with Felicia yesterday and she said they had a wonderful time. She complimented how well everything went and they loved Alejandro. She said he went above and beyond and really took wonderful care of them. Thank you once again to you and your staff for making their trip a memorable one!
Tim Merriman
Westgate Travel Service, Inc.
1399 Lear Industrial Parkway
Avon, OH 44011
Phone: 440.937.5195
April 27 – May 03, 2005
200 pax
Hagemeyer 1 went home yesterday with no problems. Their Costa Rica experience was one of our best yet. I have to say that Ligia Vargas and her team ran yet another superb program. Our client and their customers not only loved the entire Costa Rica experience, but were made to feel right at home with IVI team.
As we are fortunate to work with what we believe are the best Destination Management Companies in our industry, I have to rate Ligia Vargas and Costa Rica Quest at the top of my list.

Nan Medevic
Incentive Plus
1801 Dove Street, Suite 104
Newport Beach, CA 92660
Phone: (949) 498-7368

My compliments for a great job on the site.
It was such a pleasure traveling with you – even over long bumpy roads!
Look forward to your response on the pending items,

Alyssa Paolucci
Thomson Financial
Event Marketing Coordinator
22 Thomson Place
Boston, MA 02210

The service and attention we at the Thomson Financial President’s Club hosted at the Four Seasons Costa Rica has been remarkable! Our guests have enjoyed all the coordinated activities and have found the process quite easy. All activities have been on time and very well organized. Alejandro, Brian and yourself have gone above and beyond to accommodate all our 112 guests! I hope we have the opportunity to work with IVI Costa Rica Quest DMC in the future.

Andrew F. Dudek
Event Planner
Telcordia
Piscataway Room # 6A 120
NJ 08854
Phone: (732) 699-4413

I would like to recommend to you the services of Ligia Vargas of IVI Costa Rica Quest DMC. Last week my company conducted a week long seminar at the Melia Cariari hotel for 30 of our customers form Latin America and the Caribbean

Jennifer Dohn
Director of Operations
LMS Meetings & Incentives.
2950 31st Street, Suite 130
Santa Monica
Phone:
Because of the efforts of the IVI team, our client had an absolutely fantastic trip! He raved about the professionalism and knowledge of both Christopher and Jorge. In fact, he said that in all his years of doing site inspections, IVI is the best DMC he has ever worked with. We at LMS appreciate all of the work IVI put into making this a spectacular trip for our client. We look forward to working with the IVI on this and future programs!"

Stacy Anthony
President
GEI
Conventiopn Management Travel Specialists
7951 Shoal Creek, Ste. 200
Austin, Texas 78757
Phone: (512) 451-8280

I wanted to send a letter to personally thank you for your outstanding service for our Activant Solutions, Inc. group to Costa Rica last week. Your entire team did an amazing job on all aspects of the program.
Our client LOVED the Buena Vista tour so much
and each attendee has mentioned to us it was one of the highlights of their trip. We could not have done it without IVI Costa Rica Quest and your professional staff.
Again, it was a pleasure to work with you. Pura Vida!

Amy Kattan
Royal Travels
9500 Arboretum Blvd., Ste. 130
Austin, TX 78759
Phone: (512) 258-9460

I wanted to let you know what a GREAT crew you have working for you in Costa Rica. I recently ran 3 separate groups into Costa Rica using IVI/Costa Rica Quest in Jan. and Feb, 2007. All the staff involved with the Motive, Surgient and ClearCube group and I must say, once again – I got the SUPERB service as I always receive using IVI.
Ligia and Sonia were VERY responsive to all of my many emails and got me an answer back quickly. On site – everyone pitched in to be sure that my groups had a GREAT experience. Our airport transfers went off without a hitch. All the tours offered were MOST enjoyed by all my participants. They were there and available any time of day or night that I needed them. Their knowledge of the area, transfer times, how the airport transfers and timing work was also most helpful. .

Daniel Conklin
President
Marketing Dynamics LLC
5359 Strohm Ave
Norht Hollywood CA 91601
Phone: (818) 497-1407


On behalf of Marketing Dynamics and Cessna Aircraft Company I would like to take an opportunity to thank you for all the help with the Cessna group this week.
I know it was quite a project to get everything set up on short notice and to handle the changes as they came up. Your staff, Sonia and Brian were fantastic at the Paradisus Resort and Tamarindo Airport and Fernado in San Jose "was a great asset" Matt Wimmers had said.
I can tell you that I applaud IVI Costa Rica Quest to anyone planning a trip to Costa Rica, group or individual. Please call on me anytime and I will be happy to give this recommendation with the highest confidence to any of your perspective clients.

Bill Carley
Meeting Trends
Incentive Society of Barristeis
2120 South 72nd St Suite 400
Omaha Nebraska, 681246310
Phone: (402) 548-3936

Thank you for the email and attachments and it is great hearing from you. Sandy and I, along with the Martsons, have been on a site visit looking
for a location for their 2010 Barristers convention and just returned. We wish they would return to Costa Rica - for two reasons. First it is a great
place to hold a meeting and second we could get you and your great staff to help us again provide the support detail important to a successful
meeting. You, with Sonia and Diana, are a strong team and we were most comfortable working with you throughout the meeting. You were always
available whether it was early or late.
I will, indeed, follow up with a letter to you........ It will be easy to write. PURA VIDA

William F. Martson, Jr
Incentive Society of Barristers
Suite 1600,888 S.W fifth Ave. Portland, Oregon 97204
Phone: (503)972 3705
I want to thank you for the truly outstanding job you and th other members of the IVI Costa Rica Quest team did in connection with the International Society of Barristers’ Annual Meeting between March 4-9, 2007 at the Four Seasons Resort, Peninsula Papagayo, Costa Rica. The Barristers is a invitation-only society of some of the best trial lawyers in North America as well as Great Britain and Europe. All of them travel extensively, so their expectations are high. Some also can be quite demanding.
Costa Rica Quest handled all transfers to the resort from the Liberia airport. You also organized numerous group recreational activities for the 220 attendees in addition to several specialized trips tailored to individuals. Without exception, you carried out your responsibilities flawlessly, with grace and with good spirit. Further, your attention to details and flexibility was quite impressive. I am also pleased to report that all of the feedback I have received from our members concerning your work has been glowing and positive.
Finally, you played no small role in successfully arranging for President Arias’ attendance at the meeting. Thank you for helping make the Barristers’ 2007 Annual Meeting Costa Rica a significant success.
Phyllis Hegstrom
Secretary of Industry Affairs de HOME INSTEAD SENIOR CARE
January 15th 2008

Greetings Sonia,
What a day we had! Luxurious auto journey through the countryside, horseback ride, soaring through the mountains on a zip line, being treated royally to a fine luncheon plus the thermal spa treatment which made us look years younger, right?

I enjoyed the entire time spent with you and Rigo and Fermin. You make a great team and I so appreciate all the time and attention each of you dedicated to our site inspection. Your country offers such natural beauty and clean air which is rare combination anymore. It was a real treat to see and do it all - and I don't think we left a stone unturned.

Jim Arnold
Vice President
General Manager
KOLD News 13
520.744.5230

Sonia
I am so sorry I did not get to say good bye and thank you so much for the wonderful service you and Sonia #2 provided. You are truly a special person that I will not forget.

Muchas gracias. Vaya con Dios.

Jim

 
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