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Roster

Management .


Jose Manuel GARCIA, Sr.
President and Managing Director
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Professional Background:

In November 01, 1986 together with his friends Dolores Lopez-Lira and Jose Luis Martinez of Lomas Travel Group founded IVI Cancun’s DMC and since then he has been the dynamic entrepreneur of many other enterprises interconnected to the hospitality industry all over Mexico, Costa Rica, Panama and the US, such as:

1.-IVI Cancun DMC (1986)
2. IVI Destination Management (1989)
3. IVI Marketing Group (1996)
4. Blue Line, Ground Transportation (1997)
5. MexicoQuest, Multimedia and E- Marketing (1998)
6. IVI Costa Rica Quest DMC (1999)
7. PRA Destination Management – USA (2002)
8.- Founder of the Mexican Association of DMCs (2004)
9. IVI Panama Quest DMC (2005)
10. IVI Total Concept (2005)
11. Founder of “Friends of the Maya Foundation” – (2005)
12. Founder of "Mexico MICE Market 2006"


Career Steps: (1971-1986)

His career commenced at the Acapulco Hilton Hotel (1971) from being a vigorous Dry & Cleaning Valet to Bellman, Groups and Conventions Manager then at the Canadian Pacific Hotel (1975). He was appointed as the youngest ever DOS all over Mexico with Continental Hotels (1976). He acted as Regional DOS and Marketing for Fiesta Americana, Crowne Plaza and Holiday Inn (1979). He was invited to head up the Sales and Marketing team for the Hyatt Regency Cancun (1984) as Regional DOS and Marketing until his departure to become a successful entrepreneur.

Associations & Honors:

He was President for the HSMAI at the Acapulco Chapter (1982-1984), President for the Cancun Travel Agencies Association (AMAV 1992-1994)) and Consultant for many Mexican and International Associations in our Hospitality Industry. He is active member and part of the Board of Director for ADME – Association of Destination Management Companies (2004). Also he is the founder and President for the Mexican Association of DMCs (2004). He has received numerous awards, recognitions, diplomas and testimonials from Incentive Houses, Event Companies, Government; Associations and clients from all over the world.

Education:

He has a Graduate Degree in Tourism Administration at the State University of Guerrero (1976). He also counts with numerous diplomas and certifications from Cornell University, Holiday Inn University, SITE, ADME, ISMP, MPI and HSMAI

Personal Information:

José-Manuel was born in Mexico City in 1951, raised in Acapulco, Catskills at upstate New York., actually he lives in Cancun. Married to his wife, Araceli (1974), they have two children and two grand children. In his personal time he enjoys meeting people, reading; playing golf, tennis or bowling. “Attitude is everything”

Managing Director

Arcenio VILLANUEVA
MANAGING DIRECTOR
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Born and raised in Chetumal, Mexico.
Graduated of Tourism Business Administration from the Institute of Technology in his home town. He started working in the hospitality industry in 1984, his career began in the hotel business occupying different management positions of the Room Division Department for several years; He also worked in Sales Department. Started his DMC career in IVI Cancun's office in 1991 as Junior Travel Director at the Operations Department. After many years working in Operations, he acquired lots of knowledge and experience in the handling of programs, and due to his excellent performance, he was invited to join the Planning Department as Groups' Auditor and later as Groups' Manager. Occupied for over two years the position of Executive Assitstant to Managing Director.

Due to the growth of IVI Los Cabos Office, he was promoted to manage it. His commitment is to provide superior qualilty service with cost-effectiveness

Marketing & Sales
 
Elizabeth LOPEZ
BUSINESS & EVENTS MANAGER
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Elizabeth studied Human Resources in the Universidad del Valle de Atemajac (UNIVA). She started working in the DMC industry in March 2005 at a reputable DMC in Cancun occupying the position of Sales Assistant. Later, in November that year, she moved to Los Cabos appointed as Sales Manager, due to her excellent performance and service commitment, she was promoted to run the Los Cabos office of her former job; she has recently joined IVI Los Cabos DMC as Business & Events Manager, which she feels very honored to form part of this enthusiastic and pro-active team; on this business, her human resources skills helps her a lot to understand what the clients needs are for their programs. She feels that her job is fantastic, since it's something that she loves to do.

   
Omar HEREDIA
SALES EXCECUTIVE
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Omar was born in Mexico City in 1976, He has been working in the hospitality industry for more than 14 years in destinations like Cancun, Cozumel and now in Los Cabos, where he has been established since 1999. He has successfully performed in several fields of the tourism activity such as Administration, Sales, Human Resources and Public Relations; now he is ready to enhance all of his knowledge and pro-activeness and start an ascending career in the fascinating DMC business, therefore in IVI Los Cabos DMC.

   
Lucia LLAMAS
SALES EXCECUTIVE AND GROUP COORDINATOR
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Born and raised in La Cruz, Sinaloa. Graduated as English & French into Spanish interpreter & translator by the Anglo-Americano Institute in Cuernavaca Morelos. Started working in the DMC industry since 2002. Began operating domestic groups in Cuernavaca. She had the opportunity to experience and ground operate a program in Los Cabos falling in love with this destination deciding to move and live here since then. Studied as a Tourist Guide in order to learn about Baja California. She was in charge of a DMC Branch office working as a Sales Executive and Group Coordinator. She gained lots of experience working for another DMC as Sales Executive and Public Relations. Actually, she is proud to collaborate for IVI Los Cabos DMC

 
Systems & Technical Support
Manuel CASTRO
SYSTEMS DRECTOR

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Born in Acapulco, Mexico, Manuel has been a resident of Cancun for 25 years
with more than eight of those working in computer systems. Working with IVI Cancun since 1998, Manuel is IVI Cancun’s Systems Manager. He also assists in the development of IVI Cancun’s Interactive CD-ROM Editions for Meso-American Tourism.
 
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