IVI Destination Management has grown significantly since our founding in 1986; we believe that our success is grounded on the trust of our clients together with the core values that we constantly supervise:

• An ethic of honesty and service;
• Quality work and customer satisfaction;
• Caring about our people.
• Management Spirit throughout the Network

Our founder, President and Managing Director, Jose Manuel Garcia, has assembled a management team of senior executive officers and associates with extensive experience in MICE Business.

IVI Destination Management was a pioneer in Mexico in implementing servicing standards, such as the use of uniforms and hi-tech within its operation.

Our clients primarily include Incentive and Event Houses as well as Insurance, Financial, Pharmaceutical Companies and Corporations with own Meeting services, always respecting the natural course of business as it is not our policy to go direct, more than 3000 testimonials so far sustain our performance.

We currently have full DM operations in 14 destinations through 8 IVI DM offices strategically located at the main resorts and cities in Mexico, plus 2 more covering Costa Rica and Panama, each IVI Destination Management office is co-owned and independently managed by a strong executive leadership team committed to meeting customers' satisfaction.

In short, our commitment:

We Make You Look GREAT!

• A/V & Multimedia equipment
• Accommodations
• Archaeological Sightseeing Tours
• Creative Itineraries
• Destination Activities
• Dine-Around Programs
• Effective F/UPs
• Entertainment
• Green Activities
• On site Event Coordinators
• On site hospitality desk
• Out-of-the-box Theme Parties & Events
• Philanthropic projects
• Pre & Post Tours
• Registration Materials & Assistance
• Room Gifts, Amenities and Give-Aways
• Site Selections
• Skilled, Multilingual communication abilities
• Special Web pages for Group reservations
• Specialized Airport greetings
• Spouses & Guests Activities
• Team Builders
• Temporary import assistance
• Theme Production assistance
• Transportation
• VIP Options

…More than 3000 Testimonials sustain our Performance available upon your request!

1. ISO 9001:2000 Quality Standards established throughout IVI Network
• Cancun office the only one certified yet by IQNet & DQS.
2. Surplus Liability Insurance
3. Safety and Security Agency and Emergency Destination Procedures
4. Philanthropic Programs through Friends of the Maya Foundation or local Foundations
5. 5 years guaranteed Tariff.
6. Excellent communication with the finest Clients (nowadays amigos),
7. International and local Industry connections (Hotels, airlines, suppliers, government)
8. Unique “in-house” teambuilding activities, theme parties, special events,
9. Do not do business with low cost or time-share suppliers.
10. High-tech Communication and Multimedia.
11. Proposals with most cost-effectiveness & value for your dollar
12. Do not pay commissions for sales leads or recommendations.
13. We have proudly become a school for newcomers throughout Mexico and Costa Rica.
14. Members of the main local and international Industry Associations.

France, Monaco,
Biarritz,
UK / Wilkintours,
Spain,
Italy
UAF

Smurf team-work is just so much fun and we have been passionately having fun since 1986!”