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Resort
Distinction
Family Resort
Location
25 Minutes from Cancun International Airport
15 Minutes from Downtown Cancun
Room
Tax Information
The current hospitality tax of 2% is included in the room
rate.
No VAT is included in the rate due to Mexican Government regulations.
This tax incentive is subject to change without notice, by
the Mexican Government. If the tax is reinstated, the contracted
rate will be adjusted accordingly.
On check in at the hotel, each non Mexican attendee must present
the hotel front desk with his/her passport and Mexican Tourist
Card, which is distributed by airline and stamped by Mexican
immigration authorities upon arrival into the country. The
Hotel will make copies of these documents in order to waive
payment of the VAT.
For Mexican Citizens, 10% VAT (IVA) will be applied to the
room rate. The hotel will post taxes to the individual personal
extras account of each guest upon arrival, unless arrangements
to post to the master account were made in advance.
Music
Prices are subject to change by the local musician’s
union and are beyond the control of the Hotel, whose sole
responsibility is to notify the client. Music prices are triple
during official Mexican Holidays: January 1, February 5, March
21, May 1, 5, 10, September 15 & 16, October 12, November
20, December 24, 25 & 31.
Golf
Playacar Golf Club
Jack Nicklaus Signature Golf Course at the Moon Palace Spa
& Golf Club
Rates include: green fees, half a cart, taxes, gratuities,
food and beverages during play and in the club house.
Tournament Fees apply.A credit card guarantee is required
to secure the reservation.
Audiovisual
Equipment
Presentation Services
J&S Audiovisual
Hotel
Information
Number of rooms
Superior Deluxe
Presidential suites (2 bedroom)
Balconies
Double Jacuzzi
Ocean view
Lagoon view
Physically challenged rooms
Smoking or Non-smoking rooms available
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287
239
24
All
All
45%
55%
2
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Room Amenities
Farouk Biosilk
® Bath amenities
Digital safe (laptop size)
Coffee maker
Digital radio alarm clock
Hair dryer
Bathrobes & slippers
Iron & ironing board
2 Direct dial telephones
Electronic room key card |
Liquor dispenser with 4 premium brand liquors
Mini Bar containing sodas, bottled water &
domestic beer
Individually controlled air conditioning
Flat screen LCD TV with satellite
Turndown service
Purified water
24 Hr room service
Electrical outlet. 127 volts |
Hotel
Services
Concierge
A day of Spa desk ($)
Travel agency ($)
Car rental ($)
Cribs, rollaways & wheelchairs on request
Currency exchange
Wireless internet
Wedding services ($)
Beauty salon & spa boutique ($) |
Gift shop ($)
Jewelry shop ($)
Bell staff
Ice machines
Taxis available 24 hours ($)
Doctor on call 24 hours ($)
Dry cleaning & laundry services ($)
ATM machine
Golf package ($) |
Facilities
& Entertainment
3 outdoor pools
including 2 rooftop
3 swim up bars
Kiddy pool @ Kids Club
Fitness center
Billiards
Table games |
Kids Club (ages 4-12)
Spa facilities
Daily activities
Theme parties or shows nightly
Non-motorized water sports at Moon Palace Marina |
As
a Palace guest, you have access to all Palace Resorts except
Le Blanc Spa Resort.
Aventura Spa Palace and Sun Palace are adult only resorts
where children under 18 are not permitted
| Beach
Palace Nightly Themes |
Monday
Mexican. This is a show where traditions of different
states of the Mexican Republic are represented with
characteristic dances of each one.
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Tuesday
Karaoke. In this event, books are available for guests
to choose the song they want to sing. Screen is also
available with the lyrics of the chosen song to go along
with the music.
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Wednesday
Caribbean. This party can be enjoyed with a nice caribbean
atmosphere with all the color and flavor of the caribbean
rhythms. Contests and music to dance will be available
for you to enjoy.
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Thursday Comedy Show. Where comic sketches are
presented, representing funny situations. Those sketches
are performed by the entertainment staff. (Tarzan, W.C.,
lover, different country salutations, Igor, etc.) |
| Friday
Casino. That night, people will enjoy an exciting atmosphere
where they will be able to join in different games, as
roulette, black jack, dies, horse races, etc.. We must
keep clear that real money is not used, but chips that
will be given to the guests and will be used in an auction
of prices at the end of the casino. |
| Saturday
off |
| Sunday
Welcome Party. The guests are welcome in a funny way and
they will enjoy delicious domestic drinks, dances and
bingo games. |
Spa
Facilities & Services
10 Treatment rooms including:
8 individual suites
2 couples’ suites
Sauna, steam room, resting lounge and changing area
Restaurants
& Bars
Tequila:
Breakfast & Lunch:
Dinner:
Dress Code:
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Lobby
Area
International buffet
Mexican a la Carte
Casual
Continental breakfast: 6:30 am to 7:00 am
Breakfast Int'l Buffet: 7:00 am to 11:30 am
Lunch Int'l Buffet:12:30 pm to 4:30 pm
Dinner Mexican buffet: 6:00 pm to 10:30 pm |
Boccelli:
Breakfast & Lunch:
Dinner:
Dress Code:
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Lobby
Area
International buffet
Italian/Mediterranean a la Carte
Casual
Breakfast buffet: 7:00 am - 11:00 am
Lunch buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm to 11:00 pm
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Wok:
Dinner:
Dress Code:
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Lobby
Area
Oriental a la Carte
Casual
Dinner a la carte: 6:00 pm - 11:00 pm
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La
Terraza:
Lunch
Dinner:
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Pool
Terrace
Fast-food meals, a la Carte
Grilled fine cuts, a la Carte
Dinner a la carte: 6:00 pm - 11:00 pm
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Stadium
Sports Bar
Mezzanine floor, bar with multiple screen TVs
Snack from 6:00 pm – 11:00 pm
Lounge Bar
Mezzanine floor, bar
Open from 6:00 pm – 1:00 am / Snacks from 6:00 pm –
11:pm
Pool
& Snack Bar
Main pool
Snacks a la Carte & Bar
Sky Bars
Rooftop bars (14th floor), snacks & bar
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