Cancun
Palace |
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Description |
Resort
Distinction
Family Resort
Room
Tax Information
The current hospitality tax of 2% is included in the room
rate.
No VAT is included in the rate due to Mexican Government regulations.
This tax incentive is subject to change without notice, by
the Mexican Government. If the tax is reinstated, the contracted
rate will be adjusted accordingly.
On check in at the hotel, each non Mexican attendee must present
the hotel front desk with his/her passport and Mexican Tourist
Card, which is distributed by airline and stamped by Mexican
immigration authorities upon arrival into the country. The
Hotel will make copies of these documents in order to waive
payment of the VAT.
For Mexican Citizens, 10% VAT (IVA) will be applied to the
room rate. The hotel will post taxes to the individual personal
extras account of each guest upon arrival, unless arrangements
to post to the master account were made in advance.
Music
Prices are subject to change by the local musician’s
union and are beyond the control of the Hotel, whose sole
responsibility is to notify the client. Music prices are triple
during official Mexican Holidays: January 1, February 5, March
21, May 1, 5, 10, September 15 & 16, October 12, November
20, December 24, 25 & 31.
Golf
Playacar Golf Club
Jack Nicklaus Signature Golf Course at the Moon Palace Spa
& Golf Club
Rates include: green fees, half a cart, taxes, gratuities,
food and beverages during play and in the club house.
The above confirmed rates are applicable throughout the day.
Discounts are not applicable to twilight rates. Individual
tee times may be requested no sooner than 30 days. A credit
card guarantee is required to secure the reservation.
Audiovisual
Equipment
Presentation Services
J&S Audiovisual
Hotel Information
Number
of rooms
Superior Deluxe
Presidential suites (2 bedroom)
Balconies
Double Jacuzzi
Ocean view
Lagoon view
Physically challenged rooms
Smoking or Non-smoking rooms available
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601
574
23
All
All
70 %
30%
4
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Room
Amenities
Farouk
Biosilk ® Bath amenities
Digital safe (laptop size)
Coffee maker
Digital radio alarm clock
Hair dryer
Bathrobes & slippers
Iron & ironing board
2 Direct dial telephone
Electronic room key card |
Liquor dispenser with 4 premium brand liquors
Mini Bar containing sodas, bottled water &
domestic beer
Individually controlled air conditioning
Flat screen LCD TV with Satellite
Turndown service
Purified water
24 Hr room service
Electrical outlet. 127 volts |
Hotel
Services
Concierge
A Day of Spa desk ($)
Travel agency ($)
Car rental ($)
Cribs, rollaways & wheelchairs on request
Currency exchange
Wireless internet
Business center ($) pc´s with internet, printers,
fax and copiers
Beauty salon & spa boutique ($)
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Gift shop ($)
Jewelry shop ($)
Bell staff
Ice machines
Taxis available 24 hours ($)
Doctor on call 24 hours ($)
Dry cleaning & laundry services ($)
ATM machine
Golf package ($)
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Facilities
& Entertainment
1
outdoor pool with kiddies section
1 kiddies pool @ the Kids Club
2 Swim-up bars
3 Outdoor jacuzzi’s
Fitness center
Ping Pong
Pool volleyball
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Sauna/steam room
Table games
Theme parties or shows nightly
2 lit tennis courts
Sun lounge
Spa facilities ($)
Pool basketball
Non-motorized water sports at Moon Palace Marina |
As
a Palace guest, you have access to all Palace Resorts except
Le Blanc Spa Resort.
Aventura Spa Palace and Sun Palace are adult only resorts
where children under 18 are not permitted.
Spa
Facilities & Services
11 Treatment rooms including:
7 Individual Suites
3 Couples' Suites
1 Couples' Master Suite with Double jacuzzi
Relaxation area
Restaurants
& Bars
El Mercado:
Breakfast & Lunch:
Dinner:
Dress Code:
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Central
Lobby
International buffet
International buffet
Casual
Continental breakfast: 6:30 am – 7:00 am
Breakfast Int'l buffet: 7:00 am - 11:30 am
Lunch Int'l buffet: 12:30 pm - 4:30 pm
Dinner Int’l buffet: 6:00 pm - 11:00 pm
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Frida:
Breakfast & Lunch:
Dinner:
Dress Code: |
Central
Lobby/Pool Area
International buffet
Mexican a la Carte
Casual elegant
Breakfast Int'l buffet: 7:00 am - 10:00 am
Lunch Int'l buffet:12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm |
Miyako:
Dinner:
Dress Code:
(Reservations for Teppanyaki
tables are required)
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Central
Lobby
Oriental a la Carte
Casual elegant
Dinner a la carte: 5:30 pm - 11:00 pm
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Leonardo:
Dinner:
Dress Code:
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Central
Lobby
Italian a la Carte
Casual elegant
Dinner a la carte: 6:00 pm - 11:00 pm |
The
Steak:
Lunch:
Dinner:
Dress Code:
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Adjacent
to Pool Area 3rd. level
Snacks buffet
Fine cuts/seafood a la Carte
Casual
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Lobby
Bar
Bar, 10:30am-1:00am
Live Music, 10:00pm -12:45am |
Terraza
Bar
Bar, 10:30am-5:30pm
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Pool
Bar Contoy
Swim-up bar, 10:30am-7:00pm
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Pool
Bar Cozumel
Swim-up bar, 10:30am-5:30
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Amphitheater
Bar service during shows at night
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